Terms and Conditions

1. Introduction
Welcome to Scooby Scoops LLC! By accessing or using our website scoobyscoops.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You may not use the Site to:

• Engage in any illegal activities.
• Post or transmit harmful content (e.g., viruses, malware).
• Violate any intellectual property rights.
• Collect or track personal information of others without their consent.

3. Account Registration (if applicable)
If you create an account on the Site, you agree to provide accurate and complete information during the registration process and to maintain the security of your account. You are responsible for all activities under your account.
4. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.
5. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of Scooby Scoops LLC or its content providers and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without permission.
6. Limitation of Liability
To the fullest extent permitted by law, Scooby Scoops LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of data, loss of profit, or interruption of business.
7. Termination
We reserve the right to suspend or terminate your access to the Site, without notice, for any reason, including if you violate these Terms and Conditions.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New York. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts located in Farmington, NY.
9. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will post the updated Terms and Conditions on this page, and the "Last Updated" date will be revised. Your continued use of the Site after any changes indicates your acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: scoobyscoopsllc@gmail.com
Phone: 315-759-4461
Address: Mertensia Rd. Farmington, NY
  

Terms of Service

Please read the following Terms of Service carefully before you agree to dog waste removal services from Scooby Scoops LLC
 

• TERMS OF SERVICE (revised 01-03-2025)
  Scooby Scoops LLC is an independently owned and operated business (“us,” “we”
  or “our”) that provides pet-waste removal services to residences, businesses and
  commercial properties, you agree to the following terms of service (“Terms”) that govern the sales and services provided by us (“Services”). By accepting the Services you hire us for, you are bound to these Terms.

 

• DOG WASTE REMOVAL SERVICE
  Scooby Scoops LLC offers residential and commercial pet waste removal services.
  These services include one time clean, 2x weekly cleaning, weekly cleaning, every other week cleaning, and monthly cleanings. All pricing is based on an area size of over/under 1/2 an acre. Larger areas will have an additional charge.

 

• ACCESSING YOUR YARD
  The Customer understands that if Scooby Scoops LLC can’t access the area
  needing cleaning due to locked/blocked gates or dogs in the yard; the scoop will be skipped and charges will still apply. Scooby Scoops LLC suggests adding gate combinations or a key lock box with given combination for us to access.

 

• WEATHER
  Scooby Scoops LLC will work through the rain and cold as long as we can safely
  do so. The customer understands we cannot work through severe thunderstorms, high winds, extreme high or low temperatures, flooding or an accumulation of snow. Scooby Scoops LLC is a MONTHLY subscription service. We do not offer refunds for missed weeks due to weather. Therefore in these cases, we will skip service for that week, and return the following week. A refund will not be issued as we still have to pick up all of the poop that would have been scooped the prior week. If you need the area cleaned before your next scheduled service, please call us and we will do our best to accommodate, but cannot guarantee it. Additionally, we do not want to tear up your yard in any way. If it is really muddy, we may skip your yard and wait until the next scheduled visit when things have dried out.

 

• HOLIDAY

      Scooby Scoops LLC pre-bills monthly for our service. Your account will be charged on the 1st of the month for service. 
 

• BILLING
  Scooby Scoops LLC pre bills monthly for our service. Your account will be charged on the 1st of the month for service. 

 

• One Time Cleanings will be billed after the service has been completed. Payment is due within 24 hours.

 

• LEAVES, DEBRIS AND TALL GRASS
  We will always do our best to clean your yard the best that we can. We understand that maintaining your yard is a lot of work and it may not always be in the best shape. The customer understands that it can be very difficult to find dog poop in tall grass or in a yard full of leaves or other debris. If your grass is tall when we come, there may be some dog waste that is missed. We will be back on our next scheduled visit and will get anything that was missed if yard maintenance is complete. If you find an excessive amount that we missed, please let us know as soon as possible at
  Scoobyscoopsllc@gmail.com

 

• REVISIONS
  Scooby Scoops LLC  provides the above Services to you subject to the Terms, which may be amended from time to time without notice to you. Amendments will be effective upon our posting of such updated Terms to our website. We recommend you visit the Sites to review any changes in our practices. Your continued use of our Services shall constitute acceptance to any changes to the Terms. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

 

• YOUR CONCERNS
  If you have any concerns about any material on our site, please contact us by email at Scoobyscoopsllc@gmail.com